Privacy Policy

Last updated: June 26, 2026

Lane & McClain Distributors, Inc. (“Lane & McClain,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit laneandmcclain.com (the “Site”) or contact us, how we use it, and the choices you have. By using the Site, you agree to the practices described here.

Information We Collect

We collect information in two ways:

• Information you provide. When you complete a contact, quote, leasing, parts, or service request form, or email us, we collect details such as your name, business name, email address, phone number, and the contents of your message or request.
• Information collected automatically. Like most websites, we automatically collect technical and usage data such as your IP address, browser type, device information, pages viewed, and referring pages. This is gathered through cookies and similar technologies, including web analytics services.

How We Use Your Information

• Respond to your inquiries and provide quotes, sales, leasing, parts, and service.
• Process and fulfill equipment orders, parts orders, and service requests.
• Operate, maintain, and improve the Site and our customer experience.
• Send you information you request, and—where permitted—relevant updates about our products and services.
• Comply with legal obligations and protect our rights.

Cookies & Analytics

We use cookies and analytics tools to understand how visitors use the Site so we can improve it. You can set your browser to refuse cookies or alert you when cookies are being sent; some parts of the Site may not function properly without them.

How We Share Information

We do not sell your personal information. We share it only with trusted service providers who help us operate our business—such as our customer relationship management (CRM) platform, hosting, and analytics providers—and only as needed to provide those services. We may also disclose information when required by law or to protect our rights, property, or safety.

Data Retention & Security

We retain the information we collect for as long as needed to fulfill the purposes described in this policy or as required by law. We use reasonable administrative, technical, and physical safeguards to protect your information, though no method of transmission or storage is completely secure.

Your Choices

You may opt out of marketing communications at any time by following the unsubscribe instructions in those messages or by contacting us. You may also request that we access, update, or delete the personal information we hold about you, subject to applicable law.

Third-Party Links

The Site may link to third-party websites, including equipment manufacturers. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

Children’s Privacy

The Site is intended for business use and is not directed to children under 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect when posted to this page, and we will update the “Last updated” date above.